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How To Leverage Your Status with a Status Match

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This entry is part 4 of 14 in the series How To

So you’re going on vacation and you want the best for your family but can’t afford to book a suite so what do you do?

Well you can try to get an upgrade without status or you could sign up for the American Express Platinum Card to get status at SPG, Hilton or Club Carlson but what do you do if you are staying at another hotel chain like a Hyatt or IHG?

The answer is to leverage your status.

The big caveat here is that you need to somehow have status in one of the bigger hotel chains in order to implement this strategy but once you get that initial status, the sky’s the limit.

Why Do You Want Status?

For those that don’t have status, you may sometimes hear stories about the great lengths people go to in order to retain their status and there’s very good reason for it.  Having status rocks.  You get treated better, you often times get upgraded rooms for free and almost always, you get an added perk like free breakfast or access to the club floor (free food and drinks).  All these benefits translate into real dollar savings on your vacation.  If you’ve ever taken your family out for breakfast while on vacation, you know that it can easily take $100 out of your pocket.  Wouldn’t you rather have that same upscale breakfast for free because you have status?  As far as hotel room upgrades go, I would say that I am batting about 90% for free upgrades.  The only times that I do not get upgraded are when the hotel is full and I check in late at night.  Other than that, I have always been able to get a room upgrade because of my status.

Getting Your First Status

From experience, Hilton Gold is probably the easiest hotel status to get if you aren’t interested in signing up for the American Express Platinum Card (definitely the easiest way to get status).  Often times, Hilton will create sign up promotions that will give you Gold status with as little as 2, but most likely 3 stays within a certain period of time (usually 3 months).  I signed up for one of these promos a long time ago when I was travelling for work and easily met my minimum stay requirements.  If you happen to be in that situation, make sure to employ the same strategy.

In order to find these Fast Track opportunities, simply Google “Hilton Gold Fast Track with 2 Stays” and look for sign up promotions.  Obviously you can replace the 2 with another number.  As I was researching this article, I found a common Fast Track offer called Hilton MVP that gives you Gold Status with 4 stays plus 20% off the Best Available Rate.  As a tidbit of information, the MVP rate is widely known as the easiest significant rate discount you can use on Hilton stays.  There are others that may be larger but the MVP rate is accessible to anyone.

Leveraging Your Status

Imagine you are a hotel chain like SPG or Hyatt and one of your competitors, Hilton, has scooped up a potentially very lucrative customer.  You know that one of the big reasons that this customer is loyal to Hilton is that they have Gold so what do you do?  Well if you want to stay in business, you’ll try to attract that customer to become your loyal client.  But how do you do that?

The answer is what is commonly known in the industry as Status Matching.

Typically, a hotel chain will provide one of the following two options for status matching:

  1. Status Match Challenge – this is the most common approach whereby the matching hotel will throw down a challenge (not unlike what Hilton does for their Fast Track program) whereby you need to stay a certain number of times at their hotel to achieve status.  I would say that 50% of the time, the benefits of that status are provided during the challenge period so you may get to experience the good life while you are trying to obtain the status for a longer period.  Other times, you may just need to complete the status challenge before they provide you the benefits.  Your mileage may vary here.
  2. Outright Status Match – this is the best case scenario and something that seems to be increasingly rare but there have been times where hotels simply do a status match to attract clients.  When Marriott and SPG announced their merger, Hyatt provided a straight up status match to woo disenfranchised SPG members over to their hotel chain so while it is possible, circumstances often dictate whether or not a straight status match is possible.

Key Resources

So now that you are interested in trying to get status and match it with other hotels, where do you start?  Well there are two key resources I recommend.

LoyaltyLobby – Loyalty Lobby is a blog that focuses strictly on hotels and all hotel promotions.  I have found this to be in invaluable tool for staying up to date on how I can leverage my hotel statuses.  This site is also a great resource to check if you have an upcoming hotel stay to ensure you have signed up for any hotel point bonus promotion, of which there are many.

StatusMatcher – the go to resource to find out how successful your fellow travel hackers have been at matching status with other hotels and airlines.  Check here first to see what your chances of getting a status match are.  If you dig into the reports, you can see what people have said during their status match requests so you can shape your request accordingly.

statusmatcher

Round and Round We Go

The first status match is typically the toughest but once you get one of your statuses matched, your ability to match other statuses becomes exponentially easier.  Say you are a higher end hotel like Fairmont and you are considering a status match.  You may not provide a status match or even a challenge to a loyal client to IHG but you might if that client was coming from a higher end hotel chain like SPG.  So if you only have status with IHG, think of the steps in the ladder you might want to climb before you try to do a status match with Fairmont.  Something like the chain below might be a better bet.

IHG –> Hilton –> Marriott/SPG –> Fairmont

You have to put yourself in the shoes of the hotel and think about the clientele they are trying to attract.  They may not want people that stay at Holiday Inns (IHG) but they probably want someone that stays in a Westin (SPG).

Keep in mind that many of these status matches/challenges are once per account lifetime so for example, if you get a match with SPG you cannot request another match when your initial match expires so only match strategically … or open new accounts … whatever floats your boat.

I have used this strategy (along with being a American Express Platinum holder) to become a status member at the following hotels:

  • Club Carlson – Gold
  • Fairmont President’s Club – Premier
  • Hilton HHonors – Diamond
  • Hyatt Gold Passport – Diamond
  • Le Club Accorhotels – Platinum
  • Marriott – Gold
  • SPG – Gold

Hopefully this guide sets you down the right path to the extra perks associated with hotel status.  As always, if you have any questions, feel free to ask in the comments below.

 

Comprehensive List of Credit Card Insurances by Card

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This entry is part 1 of 12 in the series Credit Card Review

Preamble

While not strictly a Credit Card Review, I have placed this article in my Credit Card Review Series so that you can compare benefits.

Background

Just the other day I was lamenting how much of a pain it is to know which card to charge your travel to versus which one to use for purchases and everyday spend.  Much of that decision comes down to where you can extract the most value out of the points earned but another big aspect is the insurances that the card provides, especially when it comes to travel.

Most cards that have travel based rewards will often have an excellent insurance package that is built into the card’s benefits.  Below are some of the most common:

Types of Travel Insurance

Emergency Medical – this is an insurance you want for your travel, especially if you are travelling outside of Canada.  The coverage here will reimburse you in the event that you have an emergency medical situation and you need to go to a doctor/hospital.  As Canadians, we rarely think about the cost of medical procedures but trust me, it’s very, very, very expensive.  If you travel to the United States and have a heart attack, CBS estimates your costs would be around $760,000!  Without this insurance, you could be in for a very bad time.

Trip Interruption – helps to protect you from the costs that arise when a sickness, an injury or another unexpected covered risk causes you to disrupt your travel plans.

Trip Cancellation – same as Trip Interruption Insurance except that it covers the costs if you have to cancel your trip outright.

Car Rental Theft and Damage – this is a nice insurance to have if you rent vehicles on your vacation.  Basically it covers damage or theft of your rental car which allows you to decline the Loss Damage Waiver (LDW) that the rental agency will offer you.

Lost or Stolen Luggage –  covers you for loss or damage to your checked-in or carry on baggage and personal effects while in transit.  This can be a big benefit if the airline loses your bags and you need to replace your packed items.

Baggage Delay – this insurance is similar to that of the Lost or Stolen Luggage insurance except that it covers off the period between when you baggage is missing and when it is returned.  For example, if your airline sent your bag to Siberia instead of Palm Springs, your bags would not be considered lost but if you have baggage delay insurance, you can get reimbursed for the items you need to purchase until such time that your luggage is returned to you.

Flight Delay – while Baggage Delay and Lost or Stolen Luggage Insurance cover off your belongings, this insurance covers off your meals, hotels and sundry items in the event that your flight is delayed.

Hotel/Motel Burglary – let’s face it.  You’ll never (hopefully) enact this insurance but if you happen to have your hotel room burglarized, this covers off the items that are stolen.

Travel Accident – this insurance covers off the worst case scenarios in vacation travel.   It acts as life insurance and insurance against accidental death and dismemberment in the case of a travel accident.  Hopefully you will never face this situation but if you or a loved one was in a serious accident, you would receive a significant benefit.

Type of Purchase Insurances

Extended Warranty – exactly what you would expect.  This insurance often doubles the manufacturer’s warranty (usually by an additional year).

Price Protection – a really nice to have insurance that ensures you got the best price for your purchase.  If you find a lower advertised price (within a certain period), this insurance will reimburse you the difference.  I personally used this insurance for my Bose QC25s.

Purchase Protection – mark this one under “I can’t believe they offer this insurance”.  If you accidentally damage your item or have it stolen, this insurance reimburses you the cost of the item.  Some very generous insurances will even protect against accidental loss.

Table of Knowledge

I have taken some of the most common cards that a Travel Hacker might use and provided information about each card’s coverage.  I have done my best to be accurate but please double check the information before you rely on it as the gospel truth.  That being said, I went through the terms and conditions of each card to and tried to distill the essence of the coverage.

Also be aware that some of these cards have caveats.  For example, some cards will only provide coverage for things like baggage loss and flight delays if the full amount of travel was charged to the card.  This means that reward flights are not covered.

One of the most common requirements is that you use the card for the purchase you are trying to insure against.  If you purchased your travel with your debit card, don’t expect your credit card company to cover you just because you have the card.  You have to put the charges through the card.

Read your terms and conditions carefully.

To use this table to it’s fullest potential, hover over the check box for details on coverage and while it may not be abundantly clear, scroll to the right of the table for more cards.

American Express GoldAmerican Express Gold
 
American Express Gold Business American Express Platinum
 
American Express Platinum Business American Express Cobalt
 
American Express SPG
 
American Express SPG Business WestJet RBC World Elite MasterCard Scotiabank American Express Gold Scotiabank American Express Platinum MBNA Alaska Airlines World Elite Capital One Aspire
 
CIBC Aerogold Infinite
 
CIBC Aerogold Infinite Privilege
 
Travel Insurances
Emergency Medical
Trip Interruption
Trip Cancellation
Car Rental Theft and Damage
Lost or Stolen Baggage
Baggage Delay
Flight Delay
Hotel/Motel Burglary
Travel Accident
Purchase Insurances
Extended Warranty
Price Protection
Purchase Protection
Link to Apply Apply Now Apply Now Apply Now Apply Now Apply Now Apply Now Apply Now Apply Now Apply Now Apply Now Apply Now Apply Now Apply Now Apply Now

Conclusion

This post took over 6 hours to compile and make pretty.  I did my best to make the table easy to read and informative but if I’ve missed any cards you would like to see in this table, feel free to leave a comment below and I’ll get it up for you.  If I’ve made a mistake somewhere, please feel free to let me know in the comments as well.

Aeroplan’s Horrible Policy Update

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I received an email from Aeroplan yesterday which included a policy change that will dramatically affect the way I book reward tickets.

Currently, the cost to change reward tickets is $90 per person regardless of the change.  This included changes to your itinerary (outbound, inbound or both) as well as cancellations.  If you were within 22 days of travel, they would also charge another $90 fee to refund your ticket.

I found that this fee was a bit on the high side but it allowed for  you to book a reward ticket in advance so that you knew your dates of travel and had a guarantee of a seat.  I would sometimes change my itinerary closer to the date of travel because a more favourable route or airline released award seats and I often employed this strategy when booking for family that tended not to be as flexible as I am for vacation travel.

The Change

Effective December 6, 2016, all changes to your reward ticket will use the following matrix:

Aeroplan Policy Change 2016

I’m going to assume you aren’t a Aeroplan Diamond Status member but if you are, you are marginally better off but not by much … and much worse off compared to the previous policy.

After the policy change, if you make a change to your itinerary, you are charged a $100 fee PER DIRECTION, which means that if you have to change both your inbound and outbound itinerary, you will now pay $200.  If you happen to be outside of the 22 day window and you need to make changes to both legs, you are better off cancelling the ticket and eating the $150 fee but if you are within your 22 day window, you will pay $200.

The only bright spot to this change is for Diamond Members that want a refund outside of their 22 day window as they will only be charged $30 to refund their ticket.

For those that do not know, to become a Diamond Member, you need to accumulate 100,000 Aeroplan points within the calendar year and credit card sign ups, transfers and some bonuses do not qualify.  To reach this goal, you will have to earn points through flights, use of Aeroplan partners and credit card spend on Aeroplan affiliated cards.

Conclusion

This is an absolutely horrible change and of no benefit to the end user.  After the recent devaluation of the United MileagePlus Program that saw the elimination of stopovers and increased cancellation fees, it seems as though Aeroplan using this as a green light to hit Canadians with similar measures.

It would seem that Aeroplan’s Mini-Round-the-World reward might be next up on the chopping block.  If that is the case, it significantly devalues the program.

If you are contemplating booking a reward flight in the near future, it is best to do so before December 6th if you believe there is any possibility you might need to change your flight.

Tools I Use – AwardFlights

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This entry is part 5 of 5 in the series Tools I Use

One of the most valuable tools that I have in my award search arsenal is AwardFlights.  AwardFlights is a Chrome App that automates your search for award tickets after you plug in your search parameters.

The app simply uses your login information for different award programs and searches as if you are doing the search … just much faster.

You can use this program to search using the following programs:

  • ANA
  • Air Canada
  • British Airways
  • Etihad
  • Singapore Airlines
  • Japan Airlines (JAL)
  • Qantas
  • KLM/Air France

Setup

The setup is super simple.  All you do is click on the gear icon in the top right of the application and enter in your reward program login.  All these programs are free so go ahead and start making accounts so you can use the site’s search functionality.

af-setup

Finding Award Flights

Finding award seats is very simple and intuitive using this tool.    award-flight

All you need to do is plug in your origin and destination airports (yes, you have to use the IATA code) and your date of travel along with the number of days ahead you want to search and the number of passengers.

For example, if I were to look for a flight from Calgary to Tokyo for 3 people within the next 2 weeks using my Aeroplan points, I would plug in the following:

af-yyc-nrt-ac

As you can see, you also need to check off the class of service you want but in actuality, the program will search all classes at the same time.

Let’s take a look at the results (click to enlarge).

Here, you will be provided with the flight number (important to have when you are calling in to make a booking), your flight times, aircraft (important if you care about the hard product) and the class of service.

The class of service is indicated by the following:

Y =  Economy Class
W = Premium Economy Class
J = Business Class
F = First Class

You should learn these designations because they are used all the time in the Travel Hacking community.

If you look closely, you have the option to filter:

af-filters

If you click on that button, you will be presented with an even more powerful feature.  Here you can sort by nonstop flights, airlines and connection points.

af-filter-detail

Obviously if you want a non-stop flight, click on that filter.  This feature is probably my most used feature, with the second being the filtering by airline.  This is important because as I discussed in The Comprehensive List of All Star Alliance Partners and Their Fuel/Carrier Surcharges, you can save a lot of money by avoiding airlines that charge fuel surcharge.  This is where this filter comes in handy.  The final filter that I use is the Connections filter.  This is useful if you prefer to connect in an easy airport such as Seattle (SEA) vs a nightmare like Los Angeles (LAX).

If you choose the Filter Option as Inclusive, that means that your results will include you other filter options.  If you choose Restrictive, your results will only feature your choices.  The comes in handy when you are search for only seats on United and you don’t want results that have Air Canada as flying one of the legs.

The developer of this tool seems to be continually improving the tool’s features so I highly recommend using it.  It is a free tool and like I said, it is one of the tools I heavily lean on to find my reward flights.