What Happens When Promotions Go Bad – A Look Into the Consequences of Manufacturing...

Recently there's been a rash of Aeroplan accounts being shut down for "fraudulent" activities - but were the activities fraudulent or was the promotion poorly designed?

Alaska Airlines Devalues Intra-Asia Redemptions … Here’s Why

I swear it happens all the time. I write about the new benefits of a new program only to have it...

Singapore Airlines Awards Now Available from Alaska Airlines

Back in August of 2017, I wrote about Alaska Airline's announcement that it was partnering with Singapore Airlines. This was news...

Air Canada Consortium Officially Purchases Aeroplan

The consortium led by Air Canada, TD Bank, CIBC, and Visa have officially purchased the Aeroplan program from AIMIA for $450MM plus taking on the $2B in Aeroplan point liability.

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