Negotiating Your Credit Card Annual Fee

Negotiating Your Credit Card Annual Fee - Scotiabank Gold American Express

As promised, here is a recording of the negotiation I just went through with Scotiabank. Analysis Unfortunately the CSR that I initially spoke to, Ed, misunderstood my request to discuss my annual fee.  Instead of making an offer, he cancelled my card.  Based on this, I asked to speak to a supervisor in order to
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